Privacy Policy Effective Date: 16/09/2025

Last Updated: 16/09/2025

This Privacy Policy explains how Narker Property (Pty) Ltd trading as Storage Locker (“Storage Locker,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when you use our website or contact us via our online enquiry form.

By submitting an enquiry through our website, you agree to the practices set out in this Privacy Policy.

1. Information We Collect

When you use our contact/enquiry form, we collect the following information:

• Name and surname
• Email address
• Phone number
• Message content (your enquiry or request)

If you later sign up for our services as an individual or company, we may also collect additional information as part of our internal onboarding, billing, and contractual process. This may include physical addresses, business registration details, billing information, and service preferences.

2. How We Use Your Information

We use the information collected from the enquiry form for:

• Responding to your enquiry or request for information.
• Contacting you about services that you have expressed interest in.
• Internal administrative purposes, such as logging and tracking enquiries.
• If you later become a client, managing your account, bookings, and workspace requirements.

We do not use enquiry form submissions for unrelated marketing purposes unless you have explicitly provided consent.

3. How We Share Your Information

Storage Locker does not sell or rent your personal information. We may only share information:

• With service providers who support our operations (e.g., email or hosting providers).
• Where required by law or regulation.
• If you become a client, with trusted third parties assisting us in providing services (under strict confidentiality).

4. Data Retention

Enquiry form submissions

Retained only as long as necessary to respond to your request and for internal record-keeping.

Client information

If you sign up for services, your data is retained in accordance with legal, tax, and contractual requirements.

5. Cookies and Tracking Technologies

Our website may use cookies or analytics tools to understand visitor behaviour, improve site performance, and enhance your experience.

These do not collect personally identifiable information from the enquiry form.

6. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

7. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data (unless required by law).
• Withdraw consent to marketing communications (if you previously provided it).

Requests may be directed to gadija@narkerproperty.com.

8. Children’s Privacy

Our services are intended for individuals over the age of 18.

We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date revised.

10. Contact Information

For all POPIA-related queries, requests, or complaints, please contact:

• Information Officer: Gadija Kaprey
• Physical Address: 11 Commercial Street, Cape Town
• Email: gadija@narkerproperty.com
• Telephone: +2721 462 6223

If unresolved, you may escalate complaints to:

• The Information Regulator (South Africa)
• JD House, 27 Stiemens Street, Braamfontein, Johannesburg
• Email: complaints.IR@justice.gov.za